FAQs

Frequently Asked Questions (FAQs)

📦 When will my order ship?

Orders are processed within 1–2 business days. Once shipped, you will receive an email confirmation with your tracking details.

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🚚 How long does shipping take?

We offer free shipping on all orders. Delivery typically takes 5–8 business days within the United States.

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🧾 How can I track my order?

Simply email us at scootlinx@gmail.com with your order number and the email address used at checkout. We’ll send you a tracking update within 24 hours.

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🔄 Can I return my order?

Yes! We accept returns within 30 days of delivery. Return shipping is free, and we do not charge any restocking fees.

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🚫 Are any items non-returnable or final sale?

No — all items sold at ScootLinx are eligible for return. We do not sell final sale items.

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💳 When will I receive my refund?

Once we receive and inspect your return, refunds are issued to your original payment method within 5–10 business days.

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📍 Do you ship internationally?

Currently, we only ship within the United States.

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📬 I entered the wrong shipping address. What should I do?

Please contact us immediately at scootlinx@gmail.com. If your order hasn’t shipped yet, we’ll update the address. If it has shipped, we’ll work with the carrier to find a solution.